Frequently Asked Questions

Frequently asked questions

All climbers receive a short orientation session covering safety and belaying. We have 65 different indoor climbing walls, which have been constructed for every level of ability.

Wear comfortable clothes that allow a free range of movement. Closed shoes are required to be worn (sneakers are ideal). Hooded sweatshirts are not suitable to wear while climbing. Climbing shoes are not allowed to be worn while climbing our walls as they will damage our surfaces.

While ClimbZone offers a thrilling experience for climbers of all ages and ability levels, you must be at least two (2) years of age to climb. Active adult supervision is required for any child under the age of 12 to climb. The ropes course has a minimum height of 48″ to ascend alone. The bumper cars has a minimum height of 36″.

No. Spectators are admitted for free.
We accept cash and all major debit and credit cards.

We have a restaurant inside our facility selling a variety of made-to-order meals. As such we do not allow any outside food or drink except birthday party guests may bring in a cake if they have a birthday party reservation. No ice-cream cakes since we do not have freezer space available. No cakes are allowed in our general seating area.

There is parking available in the parking lot directly in front of our entrance. Customers can also park on the west or north side of the building. There’s also an overflow lot on the south side of Bradley Place. 

Yes, we do offer a 20% discount on general admission to our friends in the military and those who are uniformed first responders. In order to receive the discount, you must be an active or retired member of the Army, Navy, Air Force, Marines, a Police Officer, a Fire Fighter or EMT. You must present valid identification to receive the discount.

Party guests may bring in a cake if they have a birthday party reservation. No ice-cream cakes since we do not have freezer space available. No cakes are allowed in our general seating area.

In a traditional climbing gym, a guest would need to be belayed by a friend or an instructor to ensure the climber comes down off the wall in a controlled and safe manner. ClimbZone utilizes a state-of-the-art, hydraulic automatic belay systems which eliminates the need for a human belayer and enables even the youngest of guests to take control of their own climbing. The automatic belay retracts as your child climbs under their own strength, and lowers them to the ground gently once they reach their limit. While our system does provide our youngest guests with a level of freedom, active adult supervision is required for any child under the age of 12 to climb.
Yes. Our auto-belay system can handle a maximum weight of 275 lbs, so most adults can climb, too!
Not a problem. We provide all of the necessary equipment required to climb our walls. In fact, all guests are required to wear our harnesses when they climb (NO exceptions can be made).
Climbing is one of the best workouts around. You’ll build strength and flexibility while burning calories. Because you are pulling and pushing your own body weight, you gain strength in a natural, healthy way. Plus it’s easy to stay motivated because climbing is so much fun!

No. Walk-in customers are welcome.

Unfortunately, you cannot. We have limited open seating that cannot be held, but can certainly be used to consume food ordered at our restaurant. Balloons and personal decorations are not permitted in the seating area. No cakes are allowed in our seating area.

We have a restaurant inside our facility selling a variety of made-to-order meals. As such we do not allow any outside food or drink except birthday party guests may bring in a cake if they have a birthday party reservation. No ice-cream cakes since we do not have freezer space available. No cakes are allowed in our general seating area.