Frequently Asked Questions
Frequently asked questions
All climbers receive a short orientation session covering safety and belaying. We have over 75 different indoor climbing walls, which have been constructed for every level of ability.
Wear comfortable clothes that allow a free range of movement. Closed shoes are required to be worn (sneakers are ideal). Hooded sweatshirts are not suitable to wear while climbing. Climbing shoes are not allowed to be worn while climbing our walls as they will damage our surfaces.
While ClimbZone offers a thrilling experience for climbers of all ages and ability levels, you must be at least two (2) years of age to climb. Active adult supervision is required for any child under the age of 12 to climb.
There is no charge for non climbers..
Yes, we sell a variety of light snacks, ice cream and cold beverages. We also allow you to bring in outside food, whether you are having a birthday party in one of our party spaces, or if you just want to bring a lunch.
We have a lot of of safe, well-lit parking available in the parking lot directly in front of our entrance.
Parking for Groups: Groups coming in buses should direct their driver to drop them off at the front entrance and then have the driver park the bus in the back of our building in the parking lot. .
Yes, we do offer a 20% discount on general admission to our friends in the military and those who are uniformed first responders. In order to receive the discount, you must be an active or retired member of the Army, Navy, Air Force, Marines, a Police Officer, a Fire Fighter or EMT. You must present valid identification to receive the discount.
Reservations are HIGHLY recommended to ensure you will be able to climb and can be completed using our online reservation tool. Reservations are needed for climbers. To cancel a reservation and receive a full refund it must be cancelled at least 24 hours in advance. Our site is protected with SSL but you do not see the https:// because we have embedded the code for the widget being used directly onto our site. All guest information, including personal and payment information, is kept private and secure on our server. R